Shipping Policy

Processing time

Orders are processed within 1 to 3 business days. Once your order has been shipped, you will receive an email with the tracking details.

Delivery time

The average delivery time is 3 to 7 business days, depending on your location. Delays may occur during periods of high demand or due to customs procedures.

Shipping and origin

We work with specialised suppliers and, depending on the destination, customs duties or fees may apply.

Shipping costs

Shipping costs are shown during the checkout process and vary according to the weight of the package, the destination and the shipping option selected.

Shipping responsibility

If the tracking indicates that the package has been delivered, responsibility lies with the customer. Please make sure your address is correct and let us know of any errors within 24 hours of placing your order.

Customer service

For any questions about shipping, write to us at info@louloubarcelona.es.